Though skateboarding is an awesome and exciting experience, you may come across some issues while riding. The electric skateboard involves lots of electronic components, making it hard to determine the parts that go wrong. Here are some frequent issues and solutions for

Electric Skateboard Troubleshooting

Though skateboarding is an awesome and exciting experience, you may come across some issues while using the skateboard. In particularly, the electric skateboard involves lots of electronic components, which makes it hard to determine the parts that go wrong. Here are some frequent issues and solutions for you to figure out what’s going on and fix the problem and ride again.

Remote connection failure

Normally the remote controller has already been paired to the skateboard when the product leaves the factory. If you fail to connect your controller and your skateboard, it may be caused by the following reasons:

1.The skateboard is not turned on or out of power.

Solution: Long press the power button of the skateboard for about 5-8 seconds until the power indicator starts to flash. Recharge the board if it’s out of power.

2.The remote controller is not turned on or is not properly installed or out of power.

Solution: Turn on the power of the remote controller. Reinstall or recharge the battery of the controller if it’s out of power.

3.The remote controller is too far away from the skateboard.

Solution: Stand close to the skateboard while holding the controller to connect.

4. Signal interference nearby.

Solution: Move away from area with signal interference and then reconnect according to the user manual.

Charging failure

If you are unable to charge your skateboard, it may be caused by the following reasons:

1.The wall outlet or socket is not in good condition.

Solution: Choose another wall outlet or socket.

2.The charger is overheated or the charging cable is damaged.

Solution: Repair or replace the charger.

3.The battery is damaged.

Solution: Change the battery pack.

4.Use charging equipment from other brands

Solution: Always charge the skateboard with the original charger.

5. Charge thebattery immediately after riding.

Solution: Wait for half an hour and charge the skateboard when the temperature of the internal battery and the remote controller decreases.

Overheat

1.Excessive or intensive skateboarding results in overheated motor.

Solution: Stop riding immediately and allow the motor to cool.

2.ESC overheating

Solution: Put thermal paste and add a heat sink.

3.Battery overheating

Solutions: Do not charge the battery immediately. Allow the batteries to cool down or replace the batteries.

4. High ambient temperature

Solution: Avoid skateboarding under the scorching sun or in hot environment. 

Unusual noise

1.Squeaky bushings

Solution: Unscrew the nut from the kingpin and take out your bushings. Check for cracks and make sure they aren’t squashed. If so, get new bushings. Wax the bushings or apply some oil or silicon-based lubricant.

 

2.Clicking bearings

Solution: Use a skate tool to tighten the axle nut until it is tight and then back it off a quarter turn until the clicking stops. Clean your bearings and lubricate them with silicon-based lubricant.

3. Noise caused by loose bolts/nuts

Solution: Tighten all your screws.

4. Noise caused by space between the hanger and pivot cup

Solution: Clean the pivot hole with soap or lube. Replace the pivot cup if it cracks and tears.

5.Clicking and creaking sound cause by the washer between your kingpin and the nut or the washer closer to your base plate

Solution: The reason for the clicking sound is that the washer overlaps the kingpin and bushings. Get new washers.

6. Ticking noise and bumpy ride caused by flat spots on wheels

Solution: Scrape flat spots off and make the wheels even, but it will make your wheels become smaller. You’d better replace your wheels.

7. Cracking noise caused by delamination between layers of the deck when your deck has become moist (not common)

Solution: Glue them and apply some clamps. Wait for about a day and see if it helps. If it’s not working, get a new deck.

8. Noise caused by the hardness of your wheels

Solution: The harder the wheels are the more noise they make. When you solely ride asphalt think of replacing your wheels that are a tad softer.  

Strong vibration

Strong vibration makes your foot sore and can only jump off.

Solution: Vibration can be reduced through the following the methods:

• Specially designed truck risers;
• Softer wheels;
• Softer urethane pivot cups and softer bushings
• Shock pads/riser pads;
• Vibration dampeners;
• Soft skate shoes

Low range

1.Drift in the calibration of your battery meter

Solution: Fully charge the battery and then completely discharge the battery three times. The easiest way to discharge the battery is to flip the board over and tape the remote on full throttle. Run it down until the wheels no longer spin.

2. The battery level of the skateboardis inadequate

Solution: Recharge the skateboard and ride again.

3.Overload

Solution: The maximum load is 100kg but it’s suggested to control the load  within 75kg. The greater the rider’s weight, the greater the loss of battery life and other performance of the skateboard.

4.Skateboarding habits

Solution: The rider’s riding habits will also affect the range. The range is different between continuous high-speed sliding and inertial sliding after speeding up.  

5.Pavement condition

Solution: Sandy or pebbled pavement will reduce the range. It’s recommended to ride on flat grounds.

Braking issue

1.Overheated motors leads to braking failure

Solution: Stop riding and let the motor cool down.

2. Regenerative braking and overcharge protection disable brakes

Solution: Stop riding downhill and ride uphill or on a flat ground. If the skateboard is fully charged, do not use the brake while riding downhill.

3.Poor braking caused by wrong brake level

Solution: Adjust your braking level to the highest level.

4.The motor wires are in short circuits (not common).

Solution: Check the motor wires and make sure they are properly insulated and not touching each other.

Sudden stop of skateboard while riding

1.Overheat/ overload protection of motor

Solution: Allow the motor to cool down. Brake backward and push the forward button again.

2.Low voltage production of controller

Solution: Recharge the battery or replace the remote controller.

3.Signal interference

Solution: Move away from area with signal interference.

4.The skateboard is out of power.

Solution: Recharge the board.